Park Road, Hanworth Park, London, TW13 6PN United Kingdom
Fortescue House recognises that many different forms of disability affect access to the web & we have adopted a proactive approach, detailed within this Fortescue House Website Accessibilty Policy, to improving the services we offer.
Making a website accessible means adhering to established carefully developed standards to ensure that all users can access the web effectively.
Fortescue House aims to provide a website that meets the needs of our disabled users & offers accessible & inclusive website information & services. We aim to meet the legal requirements of the Disability Discrimination Act (DDA) for the provision of services & we aim to adhere to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 1.0 AA standard.
We further aim to drive forward enhancements which will improve the customer experience beyond our required legal commitments & government guidelines. We seek to provide an excellent customer experience for our disabled users & to become an exemplar site for accessibility.
Fortescue House approach to accessibility is to make services easy to use & understand for all customers. This includes anyone who needs to or prefers to customise their computing devices so that they can access the Fortescue House website effectively.
Our approach is to provide simple uncluttered web pages with clear, easy to follow content or systems to work with. We recognise that it is not just disabled people who are affected by accessibility &, our strategy, plans & vision also include people:
All users visiting the Fortescue House site should be able to complete the following core user tasks:
One of the guiding principles of the implementation of the Disability Discrimination Act is that disabled people should be involved in the development & testing of services. We seek the views of disabled users on the quality of our website through customer involvement, feedback, consultation & research with disabled customer groups.
Fortescue House involves, & will continue to involve, all appropriate stakeholders, including those with disabilities, in the development, improvement & testing of new services & informational content.
Fortescue House strives to ensure that all new website content, services & applications meet the requirements of the DDA & adhere to the W3C WCAG 1.0 AA accessibility standards. We are achieving this accessibility standard by:
We are identifying & implementing accessibility improvements on a priority basis & we are improving the accessibility of legacy content, services & applications by:
Fortescue House would welcome any comments & feedback regarding this Statement of Accessibility.
If you have any comments or have any suggestions of ways we can improve our services please feel free to contact us at