Fortescue House Privacy Policy

Fortescue House is committed to protecting the privacy of users of our web site & providing you with a safe online experience. Set out below is our privacy policy regarding information we receive from the users of this website.

Privacy Policy

The Fortescue House Privacy Policy applies to the Fortescue House website & governs its data collection & usage. By using the Fortescue House website, you consent to the data practices prescribed in this statement.

Collection of your Personal Information

Fortescue House collects personal identifiable information, such as your e-mail address, name, home or work address or telephone number. Fortescue House also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests & favourites.

There is also information about your computer hardware & software that is automatically collected by the Fortescue House website. This information can include: your IP address, browser type, domain names, access times & referring website addresses. This information is used by Fortescue House for the operation of the service, to maintain quality of the service, & to provide general statistics regarding use of the Fortescue House website.

Please keep in mind that if you directly disclose personally identifiable information or sensitive data through the Fortescue House website, for example through any reviews, forums &/or public message boards, this information may be collected & used by others.

Use of Cookies

The Fortescue House website uses cookies to help personalize your online experience. A cookie is typically a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, & can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time.

The purpose of a cookie is to tell the web server that you have returned to a specific page. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, & so on. When you return to the website, the information you previously provided can be retrieved, so you can easily use the features that you customized. You have the ability to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Fortescue House website.

Use of your Personal Information

Fortescue House collects & uses your personal information to operate its website & deliver the services you have requested. Fortescue House also uses your personally identifiable information to inform you of other products or services available from Fortescue House & its affiliates. Fortescue House may also contact you via surveys to conduct research about your opinion of current services or of any new services that it may offer. Fortescue House does not sell, rent or lease its customer lists to any third parties.

Fortescue House may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Fortescue House may share data with trusted partners to help us perform statistical analysis, improve the website, send you email or postal mail. All such third parties are prohibited from using your personal information except to provide these services to Fortescue House & they are required to maintain the confidentiality of your information. Fortescue House does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Security of your Personal Information

Fortescue House secures your personal information from unauthorized access, use or disclosure. Fortescue House secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Credit & Debit Card Details

Fortescue House does not request or store Credit Card Information on-line. Instead any transactions requiring payment by Credit or Debit Card are forwarded to certified & regulated Merchant Banks that have the appropriate security measures already in place to handle such transactions including the capture of sensitive information. The only information transmitted on such occasions is atypically an Order ID,Customer Account Number, Amount, Currency & Hash Value. The Hash Value is an encrypted value that is sent & received by Merchant Banks to ensure that the data transmitted has not been intercepted & changed during the transmission of information between Fortescue House & the Merchant Bank.

When personal information is transmitted to other websites, it is protected through the use of encryption, such as the SSL protocol.

Fortescue House nor any of its representatives would ever request sensitive information such as your Credit or Debit Card details over the phone or by email.

Updates to this Statement

Fortescue House will occasionally update this Privacy Policy Statement to reflect statutory requirements & customer feedback. Fortescue House encourages you to periodically review this Statement to be informed of how Fortescue House is protecting your information.

Contact Information

Fortescue House would welcome any comments & feedback regarding this Statement of Privacy.

If you have any comments or have any suggestions of ways we can improve our services please feel free to contact us at Fortescue House at